Privacy Policy
1. Introduction
Tribe Management ("we", "us", or "our") is committed to protecting and respecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you agree to the collection, processing, and use of your personal information as described in this Privacy Policy.
2. Data Controller
For the purpose of the GDPR, the data controller is Tribe Management, with a registered office at 25a Thistle Street SW Lane, Edinburgh, EH2 1EW.
3. Information We Collect
We may collect and process the following personal information about you:
a. Information you provide to us: This includes information that you provide when registering for an account, making a purchase, or communicating with us. The information may include your name, address, email address, phone number, and payment details.
b. Information we collect automatically: We may collect certain information automatically when you use our services, such as your IP address, device type, browser type, and browsing behaviour.
c. Information from third parties: We may receive information about you from third parties, such as social media platforms or payment service providers, if you choose to link your account with us to those platforms.
4. Use of Your Personal Information
We use your personal information for the following purposes:
a. To provide and improve our services, including processing orders, managing your account, and providing customer support.
b. To communicate with you, including sending you updates, promotional offers, and responding to your inquiries.
c. To protect our rights and interests, including investigating and preventing fraudulent activities, unauthorized access, and other illegal activities.
d. To comply with legal obligations and respond to requests from law enforcement and regulatory authorities.
5. Legal Basis for Processing
We process your personal information based on the following legal grounds:
a. Consent: In some cases, we may ask for your consent to process your personal information, such as when you subscribe to our newsletter.
b. Contractual necessity: We may process your personal information to fulfil a contract with you, such as processing your order.
c. Legitimate interests: We may process your personal information based on our legitimate interests, such as improving our services and communicating with you, provided that these interests do not outweigh your rights and freedoms.
6. Disclosure of Your Personal Information
We may share your personal information with:
a. Service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing services.
b. Legal and regulatory authorities: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, and safety or the rights, property, and safety of others.
c. Business transfers: We may share your personal information in connection with a merger, acquisition, or sale of assets.
7. International Data Transfers
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA) that may have different data protection laws. We will take appropriate measures to ensure that your personal information is protected and treated securely in accordance with this Privacy Policy and the GDPR.
8. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process it.
9. Your Rights
Under the GDPR, you have the following rights concerning your personal information:a. Access: You have the right to request access to the personal information we hold about you.
b. Rectification: You have the right to request that we correct any inaccurate or incomplete personal information about you.
c. Erasure: You have the right to request that we delete your personal information, subject to certain legal exceptions.
d. Restriction: You have the right to request that we restrict the processing of your personal information under specific circumstances.
e. Data portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format or transmit it directly to another data controller.
f. Objection: You have the right to object to the processing of your personal information for direct marketing purposes or when the processing is based on our legitimate interests.
To exercise any of these rights, please contact us using the contact information provided in Section 11.
10. Third-Party Links
Our services may include links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to these third-party websites and services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites and services you visit.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Tribe Management
25a Thistle Street SW Lane
Edinburgh, EH2 1EW
Email: info@tribeagora.co
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly. By continuing to use our services after any changes, you agree to the updated Privacy Policy.
Last updated: 10.5.23